Formula Milk Maker Privacy Policy
Updated: February 14, 2019
Prompt clause
Your trust is very important to us. We understand the importance of personal information to you. We will take appropriate security measures as required by laws and regulations, and try our best to protect your personal information. In view of this, Formula Milk Maker products and service providers (hereinafter referred to as "we") have developed this Privacy Policy (hereinafter referred to as "this Policy") and remind you:
This policy applies to Formula Milk Maker products and services, including the Formula Milk Maker official website (domain name is http://www.sfmdata.com/, or the domain name adjusted by Formula Milk Maker from time to time according to business development needs, the same below), Formula Milk Maker client, Bellabi brand of intelligent hardware (such as Formula Milk Maker smart formula milk maker Pro version, Formula Milk Maker smart formula milk maker plus version, Formula Milk Maker smart formula milk maker custom version, etc., the same below).
Before using Formula Milk Maker products or services, please be sure to read and understand this policy carefully and use the products or services after you have fully understood and agreed. Once you start using Formula Milk Maker products or services, you understand and agree to this policy. If you have any questions, comments or suggestions about the content of this policy, you can contact us through Formula Milk Maker Customer Service [400-862-2062] or [ Formula Milk Maker + Client-Customer Service].
Part 1, definition
Formula Milk Maker Service: refers to the use of Formula Milk Maker 's official website, Formula Milk Maker client, and Formula Milk Maker brand intelligent hardware provided by Formula Milk Maker to end users, including automatic synchronization of recording device logs.
Formula Milk Maker Service Provider: Shenzhen Qianhai Zoome Technology Co., Ltd. (hereinafter collectively referred to as “ Formula Milk Maker ” or “we”) that develops and supplies Formula Milk Maker products and services.
Personal information: refers to various information recorded electronically or otherwise that can identify a specific natural person or reflect the activity of a particular natural person, either alone or in combination with other information.
Personal sensitive information: including mobile phone number, track and whereabouts, transaction information, personal information of children under 14 years old, etc.
Personal information deletion: refers to the act of removing personal information in the system involved in realizing daily business functions, so that it can not be retrieved and accessed.
Part 2, Privacy Policy
This section will help you understand the following:
1. How do we collect and use your information?
2. How do we use cookies and similar technologies?
3. How do we share, transfer, and publicly disclose your information?
4. How do we protect your personal information?
5. How do you manage your personal information?
6. How to store your personal information
7. Protection of minors
8. How to update this policy
9. how to contact us
1. How do we collect and use your information?
(a) How do we collect your information?
During your use of the Formula Milk Maker service, Formula Milk Maker collects information that you provide or use the service when you use the service to provide services to you, optimize our services, and protect your account. Safety:
i. Information you provide to us
Information that you fill out and/or submit when you log in to the Formula Milk Maker client, perform a Formula Milk Maker smart hardware terminal distribution, and when you open/use the Formula Milk Maker service, including your nickname, mobile number, address, baby file , feedback, etc.
ii. Information collected during your use of the service
When you use the Formula Milk Maker service, in order to protect your normal use of our services, maintain the normal operation of our services, provide and optimize the services you need, we collect information about your use of services, such information:
When you use the Formula Milk Maker service or use related features, Formula Milk Maker automatically receives and records your Formula Milk Maker smart hardware (also known as "Formula Milk Maker terminal") and information on mobile devices, including intelligence Hardware type, model number, firmware number, regional and language settings, hardware MAC address, hardware system version number, your IP address, type of mobile device, hardware and software feature information, pages you browse, clicks, etc., Internet service provision Vendor, Independent Device Identifier, iOS Advertising Identifier (IDFA), Network Card (MAC) Address, International Mobile Equipment Identity (IMEI), Mobile Device Model, Mobile Device Manufacturer, Mobile Device Operating System Version, Session Start/Stop Time , language location, time zone and network status (WiFi, etc.), hard drive, CPU and battery usage, etc.; while Formula Milk Maker will automatically receive and record your interaction with the Formula Milk Maker terminal and/or the Formula Milk Maker client. Information about sessions, audio, video, graphics, etc. generated in the process.
To help us better understand the behavior of the Formula Milk Maker terminal and/or client, we may record information about your use of the Formula Milk Maker terminal and/or client frequency, crash data, overall usage, performance data, and more.
In addition to the above information, we may also collect additional information about you in order to provide services and improve the quality of your services, including the information you provide when you contact our customer service team, which you sent to us when you participated in the survey. Questionnaire reply information.
At the same time, in order to improve the security of your use of the services we provide, protect the personal and property of you or other users or the public from being compromised, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, cyber attacks, networks Intrusion and other security risks, more accurately identify violations of laws and regulations or Formula Milk Maker related rules, we may use or integrate your account information, your interaction with Formula Milk Maker , equipment information, related web logs, to integrate Determine your account and use risks, conduct identity verification, detect and prevent security incidents, and take necessary records, audits, analysis, and disposal measures according to law.
Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not in the above description and your information is collected, we will use the page prompt, interaction process, website announcement, etc. Explain to you the content, scope and purpose of the information collection for your consent.
(b) How we use your information
Because the purpose of collecting your information is to provide services to you and to improve the quality of your services, we will use your information for the following purposes:
i. Provide you with the various Formula Milk Maker services you use and maintain and improve these services.
ii. Recommend content that may be of interest to you, including but not limited to sending you product and service information, or showing you personalized third-party skills/services through the system.
iii. We may use your personal information to prevent, detect, investigate fraud, endanger security, or illegal behavior to protect the legitimate rights and interests of you and other users.
iv. We may combine personal information from a service with information from other services in order to provide you with a more personalized service.
v. Contact you to solve the problem.
vi. Other uses approved by you.
If we use the information for other purposes not covered by this policy, or if the information collected for a specific purpose is used for other purposes, your consent will be sought in advance.
2. how do we use cookies and similar technologies?
To give you an easier access experience, when you use the Formula Milk Maker service, we may use various techniques to collect and store data about your visit to the Formula Milk Maker service, when you visit or visit the Formula Milk Maker service again. We can identify you and provide you with better and more services by analyzing the data. This includes identifying your identity using small data files. This is done to understand your usage habits, to help you eliminate the need to re-enter your account information, or to help determine your account security. These data files may be cookies, Flash cookies, or other local storage provided by your browser or associated application (collectively "Cookies").
Please understand that some of our services can only be implemented by using cookies. You may modify the acceptance of cookies or reject Formula Milk Maker ‘s cookies if your browser or browser add-on allows, but reject Formula Milk Maker 's cookies. In some cases you may not be able to use cookies that rely on cookies. Some features than the service.
Web pages often contain electronic images called "single-pixel GIF files" or "web beacons" that help websites calculate the users who browse the web or access certain cookies. We collect information about your browsing activity through web beacons, such as the address of the page you visit, the address of the reference page you visited earlier, the time you stayed on the page, your browsing environment, and display settings.
3. How do we share, transfer, and publicly disclose your information?
(a) Sharing
We do not share your personal information with companies, organizations and individuals other than Formula Milk Maker service providers, with the following exceptions:
i. Share with explicit consent: We will share your personal information with others after obtaining your explicit consent. For example, in the Formula Milk Maker main account scenario, in order to implement multiple accounts, one or more Formula Milk Maker terminals can be used together. Once you agree to bind the sub-account as the primary account or you agree to bind to the primary account as a sub-account. After the binding is successful, the data content of the account name, binding device, information generated during the interaction with the Formula Milk Maker terminal or the client will be synchronized to the sub-account, the account name of the sub-account, and Bella. Data content such as information generated during the interaction with the terminal or client is synchronized to the primary account.
ii. Sharing under statutory circumstances: We may share your personal information in accordance with laws and regulations, litigation dispute resolution needs, or in accordance with the requirements of the administrative and judicial authorities.
iii. Only share your information to provide the services you need or to handle disputes or disputes with others.
iv. When you are complained of infringement of intellectual property rights or other legal rights by others, you need to disclose your necessary information to the complainant in order to handle the complaint.
(b) Transfer
We will not transfer your personal information to any company, organization or individual except in the following cases:
i. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
ii. In the event of a merger, acquisition or bankruptcy liquidation of a Formula Milk Maker service provider, or other circumstances involving mergers, acquisitions or bankruptcy liquidation, if a personal information transfer is involved, we will request a new company that holds your personal information, The organization continues to be bound by this policy, otherwise we will require the company, organization and individual to renew your consent for authorization.
(c) Public disclosure
We will only publicly disclose your personal information in the following circumstances:
i. We may disclose your personal information publicly, with your explicit consent or based on your active choice.
ii. If we determine that you have violated laws and regulations or seriously violated the rules of the Formula Milk Maker-related agreement, or to protect the personal and property safety of Formula Milk Maker and its affiliates or the public, we may rely on laws and regulations or The Rabbi-related agreement rules disclose your personal information, including related violations, and the actions Formula Milk Maker has taken against you with your consent.
4. How We Secure Information
To protect the security of your information, we have adopted reasonable and feasible security measures to protect the security of personal information provided by you, and to prevent unauthorized access, public disclosure, use, modification, damage or loss of personal information, including SSL, information encryption storage, data center access control, etc. We have strict information security regulations and procedures, and a dedicated information security team strictly implement the above measures within the company. We also take strict management of employees or outsourcers who may obtained your information, including different authority controls depending on the position, signing confidentiality agreements, and monitoring their operations, etc.
We have a leading Data Security Management System which based on data and around with the data life cycle, to enhances the security of the entire system from the aspects of organizational construction, system design, personnel management, and product technology, etc.
However, the Internet environment is not 100% secure. Although we have these security measures, please understand that there are no "perfect security measures" on the information network. Even if we make a lot of effort, we may not be able to illegally access your personal information. In addition, we may be blinded by unreliable, misleading or illegal information because we cannot judge whether others' statements are true.
Your account has security features, please keep your account and password safely and use complicated passwords to keep your account secure. Please protect your personal information and provide it to others only when necessary. If you find that your personal information has been leaked, especially if your account number and password are leaked, please contact Formula Milk Maker customer service immediately so that Formula Milk Maker can take corresponding measures and Formula Milk Maker will do the best to protect the security of any information you send us. If Formula Milk Maker’s physical facilities, technical facilities or management facilities are damaged, resulting in unauthorized access, public disclosure, alteration or destruction of information and damage to your legal rights, we will bear the corresponding legal responsibilities.
In the event of personal information security incidents, we will inform you in accordance with the laws and regulations within 30 working days: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestion to prevent and reduce risks, remedies, etc. Event-related situations will be informed by email, letter, telephone, notification, etc. If the individual cannot be notified in all ways, we will published the announcement in a reasonable and effective way. At the same time, we will report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.
5. Personal Information Management
You can access and manage your personal information in the following ways:
(a) Access your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. You can access your personal information by yourself in the following ways
Account Information: If you want to add, update, or delete information related to your account, please go to [Formula Milk Maker Service-My-Personal Information] to do it.
If you are unable to access your personal information via the above ways, you can contact us through Formula Milk Maker Customer Service for help. We will respond to you within 15 business days.
For other personal information from the use of our products or services, we will respond to you in accordance with the relevant arrangements in (e).
(b) Correct or supplement your personal information
You have the right to ask us to make corrections or supplements when you find that there are errors in the personal information we process about you. You can apply for corrections or supplements by ways in “(a) Access your personal information”.
(c) Delete your personal information
You may delete your information by ways in “(a) Access your personal information”.
In the following cases, you can ask Formula Milk Maker Customer Service to delete your personal information:
i. If we deal with personal information violations of laws and regulations.
ii. If we collect and use your personal information, we do not you’re your consent.
iii. If we deal with personal information, it is a serious violation of your agreement.
iv. If you no longer use our products or services, or you take the initiative to cancel the Formula Milk Maker account.
v. If we permanently do not provide you with products or services.
If we decide to respond to your delete request, we will stop providing you with the product or service, delete your personal information, or anonymize it as required by applicable law.
(d) Automatic Decision Making in Constrained Information System
In some business functions, we may make decisions based solely on non-manual automatic decision-making mechanisms such as information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us to explain, we will provide a method of appeal without infringing on Bellabe trade secrets or other user rights or social public interests.
(e) Respond to Your Above Request
To be safe, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
We will respond within 15 working days. If you are not satisfied, you can also initiate a complaint through Formula Milk Maker customer service.
In principle, we do not charge fees for your reasonable request, but we will charge a certain fee for the repeated requests that exceed the reasonable limit. We may reject requests that are unreasonably duplicated and require too many technical tools (e.g., the need to develop new systems or fundamentally change current practices), risk or other unrealistic requests for legitimate rights and interests.
In the following cases, we will not be able to respond to your request as required by laws and regulations:
i. Related to national security and national defense security.
ii. Related to public safety, public health, and major public interests.
iii. Related to criminal investigation, prosecution, trial and execution of judgments.
iv. There is sufficient evidence to show that the subject of personal information has subjective malice or abuse of rights.
v. Responding to your request will result in serious damage to the legitimate rights and interests of you or other individuals or organizations.
vi. Involving trade secrets.
6. How to store your personal information
(a) Storage location
We will store the collected personal information of users in corresponding countries (such as China, the United States and Europe) according to laws and regulations.
(b) Storage period
Unless otherwise provided by laws and regulations, Formula Milk Maker will keep your information for the following periods:
i. We will keep Formula Milk Maker account for you until you delete or cancel it on your own initiative during your use of Formula Milk Maker products or services.
ii. When you delete the information or cancel the account of Formula Milk Maker, Formula Milk Maker will stop using the personal information and delete your personal information or anonymize the information within a reasonable period of time.
iii. When our products or services stop operating, we will notify you by send notification, announcement and so on, and delete your personal information or anonymize it within a reasonable period of time.
Your personal information will be anonymized into usable and circulated data, and Formula Milk Maker does not require your prior consent to save and use all the data.
7. Protection of minors
We attach to the protection of minors'personal information. We don't sell smart hardware to minors, we only sell to adults. If you are a minor, it is recommended that you ask your parents or guardians to read this policy carefully before using Formula Milk Maker services. We will only use, share, transfer or disclose this information (the personal information of the minor was collected with the consent of the parent or guardian and as permitted by laws and regulations, with the explicit consent of the parent or guardian or as necessary to protect the minor). If you are the parent or guardian of a minor, and you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information in article 9.
8. How to update the policy
Our privacy policy may change. However, we will not limit your rights under this policy without your express consent. In case of any change, we will choose to publish the change by way of announcement on the website without separate notice to you. Such change will take effect immediately upon publication. If you continue to use Formula Milk Maker services or visit relevant websites or clients after the privacy policy changes, we believe that you have fully read, understood and accepted the revised privacy policy and are bound by it.
For major changes, we will also provide more significant notice (including announcement notice through Formula Milk Maker publicity and even popover tips).
Major changes referred to in this policy include but are not limited to:
i. Our service model has changed significantly. Such as the purpose of processing user information, the use of user information, etc.
ii. We have made major changes in terms of control, organizational structure and so on. Such as business adjustment, bankruptcy mergers and acquisitions caused by the change of ownership, etc.
iii. The main objects of user information sharing, transfer or public disclosure change.
iv. when the contact methods and complaint channels change of Responsible department who dealing with user information security.
v. The assessment report indicates of user information security encounter a high risk.
9. How to contact us
If you have any questions, comments or suggestions on this policy or data processing, you may contact us through 400-862-2062 or customer service.
In general, we will reply to you within 15 working days upon receipt of your contact information.
If you are not satisfied with our response, especially if you think that our personal information processing actions have damaged your legitimate rights and interests, you can also seek solutions by filing a lawsuit in the court with jurisdiction over the defendant's domicile.